Vidal Front Desk
Your business's front desk, on your website
Every serious company has someone at the front desk: they greet every visitor, understand what they're looking for, and walk them to the agent who will help them. That's Vidal Front Desk on your site — 24/7, in English and Spanish. From a question on your website to a business opportunity ready for you to handle.
No strings attached: the free plan is the full plugin, with your own OpenAI key.
Your website gets visitors nobody greets
Most businesses lose customers silently: someone lands on the site at night, asks about a price or your hours, nobody answers… and they leave for a competitor. It's not your product — it's that your door has no one at it. Vidal Front Desk puts someone at that door.
How it works: the path of every visit
The Front Desk doesn't do everyone's job: it does its own — greeting, orienting, and passing each visitor to the right place. Behind the desk, the agent does the work. Try it right now: the chat on this very page is Vidal Front Desk on duty.
An instant answer
Hours, address, delivery, payment methods: your answer base replies on the spot, with zero AI spend. If the question comes in different words, the AI understands what they meant and picks the right answer from your base.
The salesperson
When the visitor wants to buy, the agent recommends your real products with photo and price, guides them by budget, and prepares the complete order sheet for your team. (Store plan)
A human
When a person is needed, it never makes things up: it captures the visitor's name and phone number and notifies you by email — and by WhatsApp — so you can take it from there.
Connected to your real business
For stores
With WooCommerce it knows your live catalog: products, prices, delivery zones, and real hours. If it isn't in your store, it says so — it never invents it.
For services
Plumbers, clinics, workshops, salons: it explains your services and your areas, answers the everyday questions, and hands you the lead ready for you to book.
It learns from your customers
Every customer question gets counted. The ones that repeat can join your base, approved by you, in the weekly review. Your Front Desk knows more about your business every week.
Your AI spend, under total control
In your panel you see a bar with the percentage of your monthly cap: you always know where you stand. There's a monthly cap and a daily cap, with automatic spend caps on the free plan too. And if a busy month hits the cap, your Front Desk doesn't shut off: it keeps answering from your base and capturing customers, and you get a notice.
A sample of the bar you see in your panel. No surprise bills: a flat monthly plan or your own key. We never charge per message or per "resolution."
Plans
Free
With your own OpenAI key
- The full Front Desk, not a cut-down trial
- Answer base + the AI that chooses
- Lead capture with email notification
- Automatic spend caps
- You pay OpenAI for the AI: pennies per conversation
Install it on your WordPress and activate it from your own panel with your OpenAI key. No payment needed.
Done for you
We set it up working for you
- Everything in Free
- AI included, with a monthly cap
- Setup and initial training included
- Base reviewed every week
- Spend alerts at 80% and at the cap
Store
With the full salesperson for WooCommerce
- Everything in Done for you
- Live catalog with photo and price
- Recommendations by budget
- Real delivery zones and hours
- Complete order sheet for your team
When you pay, your site key is generated automatically and emailed to you with the steps to connect it. Vidal Digital clients: ask us about your house pricing.
Straight talk
Does the Front Desk close sales by itself?
No — and we won't tell you otherwise: it attends, recommends, and prepares the opportunity with the customer's details. You close it, just like in your business today.
What if it doesn't know an answer?
It never makes things up: it captures the visitor's details and notifies you so you can help them yourself. And that question gets counted toward your base.
What happens to my data?
Your base and your conversations belong to your business. There is an optional learning network that only collects anonymous counters — never texts or customer data — and it ships turned off: it only activates if you decide so in your panel.
Do I need to be tech-savvy?
No. On paid plans we install and train it ourselves, with you. On the free plan, activation happens from your own panel with your key.
Your next visitor is on your website right now
Put someone at the door: download it free, or message us and we'll set it up working for you.